Category Archives: Artificial intelligence

What is Automated Customer Service? A Quick Guide

What Is Customer Service Automation? Full Guide Yet, companies that overlook the importance of CS might see consumers leaving at an alarming rate, struggling to keep them around. An automated ticketing system primarily serves to gather client details early on, minimizing the necessity for repeated information. To know if a client is pleased with a […]

What is NLP & why does your business need an NLP based chatbot?

How to Build a Chatbot with Natural Language Processing Integrated into KLM’s Facebook profile, the chatbot handled tasks such as check-in notifications, delay updates, and distribution of boarding passes. Remarkably, within a short span, the chatbot was autonomously managing 10% of customer queries, thereby accelerating response times by 20%. NLP is a branch of informatics, […]

Textual Analysis Guide, 3 Approaches & Examples

Semantic Features Analysis Definition, Examples, Applications Let the lessons imbibed inspire you to wield the newfound knowledge and tools with strategic acumen, enhancing the vast potentials within your professional pursuits. The advancements we anticipate in semantic text analysis will challenge us to embrace change and continuously refine our interaction with technology. They outline a future […]

Your Guide to Building a Retail Bot

A Guide on Creating and Using Shopping Bots For Your Business This company uses its shopping bots to advertise its promotions, collect leads, and help visitors quickly find their perfect bike. Story Bikes is all about personalization and the chatbot makes the customer service processes faster and more efficient for its human representatives. This way, […]

What is a Conversational UI and why does it matter? by Maruti Techlabs

What is a conversational interface? Depending on the type of voice system and how advanced it is, it may require specific actions, prompts or keywords to activate. The more products and services are connected to the system, the more complex and versatile the assistant becomes. Voice User Interfaces (VUI) operate similarly to chatbots but communicate […]

Chatbots for Education: Top Use Cases and Examples from EdTech Leaders

Are We There Yet? A Systematic Literature Review on Chatbots in Education This assessment was aligned with the CHISM scale, which was completed in a post-survey. A minimum interaction of three hours per week with each AIC, or 48 h over a month across all AICs, was requested from each participant. Additionally, tutoring chatbots provide personalized […]

10 Best Shopping Bots That Can Transform Your Business

The 5 Best Ecommerce Chatbots for Your Online Store Insyncai is a shopping boat specially made for eCommerce website owners. It can improve various aspects of the customer experience to boost sales and improve satisfaction. For instance, it offers personalized product suggestions and pinpoints the location of items in a store. The app also allows […]